Blog 1 - Libraries in the Digital Age
With the rapidly changing technologies that our society is demanding, libraries are hard pressed to keep up with the times. Patrons are less interested in turning to books for research purposes and more interested in the latest information available on the web. In her article, "Challenges For Great Libraries In The Age Of The Digital Native”, Dame Lynne Brindley acknowledges: “Libraries must work to understand the needs and expectations...or they risk becoming obsolete, or simply ‘museums of the book’.” (Information Services & Use 29.1 (2009): 3-12. Library, Information Science & Technology Abstracts. Web. 10 Apr. 2015.)
Patrons seeking information rely on library staff to be up to date on the latest tools and resources. When time is short and deadlines loom patrons want the confidence to know that they are being given the most accurate, most recent information available. With today’s technologies, many are used to instant gratification when searching for information., i.e, the act of “googling” on your smartphone or tablet. However, the information that is selected is often outdated or unreliable. In this regard, libraries and staff must show how their skills and research methods are more valuable that a simple search engine result. In an attempt to appear tech savvy, many libraries are using social media, such as Facebook and Twitter as a way to reach out to the younger generations but some say that this approach could backfire if the younger generations resent libraries invading what they consider their personal space. This is definitely a balancing act that must be constantly reviewed and revised in order to stay relevant.
Brindley also added that the British Library has commissioned a three year study on the research behavior of the “Gen Y” scholar. Gen Y’s are research students born between 1982 and 1994. The aim of the study is to gain insights into their research behaviors and methods for information seeking. They also hope to establish a benchmark against which future scholars from the “Google Gen” can be measured, (those born after 1994). The results of this study are yet another means by which to determine what patrons want and need, are and how libraries can continue to keep up with changing technology in the coming years to provide the greatest public service.
